FAQ

If you have questions regarding an event, your membership or sponsor benefits, you are in the right place! However, if you do not find what you're looking for, please feel free to reach out to our DC Staff. You can contact us at:

NorthTexas@uli.org
214-420-9204.

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For Registration Assistance/Password Reset please contact:

Customer Service
CustomerService@uli.org
1-800-321-5011

FAQ

 

  • What is the best way to get involved? 

An excellent way to get involved is to attend our local events. We offer a variety of programs from substantive breakfast forums, afternoon moble tours of new developments, and evening networking happy hours. However, if you have the ability, one of the best ways to form genuine connections with your peers is to volunteer on a committee. Our core volunteers are an integral part of our district council’s workings, and often go on to be become leaders both locally and nationally. See our Committees page under “Get Involved” for chair contact information, or reach out to our staff to see which would be the best fit for you!

  • I’d like to attend an event, but I’m having trouble registering online. Can I still attend? 

Our signature events will typically close on-line registration (1) one day prior to the event. If you are trying to register more than one day prior, please contact our Customer Service via email or phone (located on the top right) and they will gladly assist.

Some of our more popular programs can sell out several days in advance. Typically the event page title will start with “SOLD OUT” if this is the case. If it does not, and it’s within 24 hours of the event, it’s possible we will offer on-site registration. Please contact NorthTexas@uli.org to verify availability.

  • My password is not working when I try to log-in to my profile on the ULI website. What should I do?

You can reset your password on your member profile log-in page here. If this does not work, please contact Customer Service. (Contact info on the top right.)

  • Why am I not receiving emails from ULI North Texas?

Have you added ULI North Texas to your “safe senders” list? We will typically send member emails from the following addresses:

NorthTexas@uli.org
ULINTX@uli.org
DCCustomerService@uli.org (ULI North Texas or ULINTX)

If you have added these, please make sure your email address is current by checking your profile here. If your information is up-to-date, please contact our staff and we will work with Customer Service to get a solution.

  • My Company is a ULI North Texas Annual Sponsor. What events can I attend and how many free passes does my company have?

The number of tickets your company receives will depend on their level of sponsorship. Check out our Sponsorship page to see your level benefits, or feel free to reach out to Christy Thurston via email or 214-269-1928 to verify what you might have available to utilize.

  • How do I become a member/renew my membership?

To renew, please go to your member profile here. A renewal option should be available to add to your “cart.”

For new members, click Join ULI to view which package is right for you. Still have questions? Please don’t hesitate to contact our staff. We’re happy to explain the benefits of each level, and find the right fit for you.